FAQ

Is shipping free?
Yes, we offer free shipping on all orders. We want to make your shopping experience as convenient and affordable as possible.

How do I contact customer service?
Our customer service team is here to answer any questions you may have. You can contact us through our contact page.

What is your return policy?
We want you to be completely satisfied with your purchase. That's why we offer hassle-free returns within 30 days of receiving your order. Please visit our Returns & Exchanges page for more information.

Company Information

Store Name: Jones Apparel

Company Name: Emberspark Limited

Address: 50 Stanley Street, Suite C, Level 7, World Trust Tower, Hongkong

Company Number: 76493225

Phone: +85293162124

Email: info@jones-apparel.com

Opening Hours: 

Mon to Fri: 09:00am - 05:00pm

Sa: 09:00am - 03:00pm